---
title: Activate application restricted caller access
description: You can activate the Scoped Application Restricted Caller Access plugin \(com.glide.scope.access.restricted\_caller\) if you have the admin role.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/application-development/activate-RCA.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Restricted caller access privilege settings, Application access settings, Contextual development environment, Learning about developing on the ServiceNow AI Platform, Building applications]
---

# Activate application restricted caller access

You can activate the Scoped Application Restricted Caller Access plugin \(com.glide.scope.access.restricted\_caller\) if you have the admin role.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **System Applications** > **All Available Applications** > **All**.

2.  Find the plugin using the filter criteria and search bar.

    You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

3.  Select **Install** to start the installation process.

    **Note:** When domain separation and delegated admin are enabled in an instance, the administrative user must be in the **global** domain. Otherwise, the following error appears: `Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.`

    You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/find-components.md).


**Parent Topic:**[Restricted caller access privilege settings](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/restricted-caller-access-privilege.md)

**Related topics**  


[List of plugins \(madrid\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/list-of-plugins.md)