--- title: Create a work item description: Have an agent plan a task in plan mode, and then save that plan as a work item in your project. You agree on an explicit plan before the agent makes any code changes. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/application-development/create-a-work-item.html release: australia topic_type: task last_updated: "2026-09-30" reading_time_minutes: 1 keywords: [Create a work item] breadcrumb: [Work items, Exploring Lux Lab, Lux Lab, Building pro-code applications, Developing your application, Building applications] --- # Create a work item Have an agent plan a task in plan mode, and then save that plan as a work item in your project. You agree on an explicit plan before the agent makes any code changes. ## Before you begin Role required: admin The Agent Chat Harness panel is open. For ways to open it, see [Agent chat harness](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/agent-chat-harness.md). ## Procedure 1. Switch the chat panel to plan mode by toggling the plan mode option in the input toolbar. 2. Enter a description of what you want to build or fix. 3. Press Enter. The agent processes the task and produces a structured plan of action. 4. When Lux Lab prompts you to create a work item from the plan, select **Create Work Item**. 5. To have the agent begin executing the plan, select **Start Implementation** on the new work item. ## Result Lux Lab saves the plan as a work item file in your project.