--- title: Enterprise Architecture Workspace access roles description: The following roles help you to configure and use the Enterprise Architecture Workspace application. After access has been granted to a role, all the groups or users assigned to the role are granted access. Roles can contain other roles, and any access granted to a role is granted to any other role that includes it. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/application-portfolio-management/eaw-access-roles.html release: australia topic_type: reference last_updated: "2026-06-09" reading_time_minutes: 16 keywords: [access roles, permissions, role capabilities, enterprise architect, application portfolio, business architecture, technology portfolio, data certification, modeling, AI systems] breadcrumb: [Install Enterprise Architecture Workspace, Configuring Enterprise Architecture Workspace, Enterprise Architecture Workspace, Enterprise Architecture] --- # Enterprise Architecture Workspace access roles The following roles help you to configure and use the Enterprise Architecture Workspace application. After access has been granted to a role, all the groups or users assigned to the role are granted access. Roles can contain other roles, and any access granted to a role is granted to any other role that includes it. ## Enterprise Architecture Workspace roles The following roles are available in Enterprise Architecture Workspace. After access is granted to a role, all users and groups assigned to that role inherit the permissions. Roles can contain other roles, and any access granted to a role is also granted to any role that includes it. |Role|Description|Typical persona| |----|-----------|---------------| |sn\_apm.apm\_admin|Full administrative access to configure and manage Enterprise Architecture Workspace settings, including Setup page configuration for all functional areas. Includes all permissions of sn\_apm.apm\_analyst.|EA administrator, IT architect lead| |sn\_apm.apm\_analyst|Create and manage key portfolio records such as business applications and digital integrations. Approve or reject requests when assigned to the Enterprise Architect group. Includes all permissions of sn\_apm.apm\_user.|Enterprise architect, solution architect| |sn\_apm.apm\_user|Create and update portfolio data across business architecture, information portfolio, technology portfolio, modeling, and data certification. Includes all permissions of sn\_apm.apm\_read.|Application owner, business analyst, portfolio manager| |sn\_apm.apm\_read|Read-only access to all pages and records in Enterprise Architecture Workspace. Cannot create or update data. For more information, see [Business stakeholder role for Enterprise Architecture Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-business-stakeholder-role.md).|Business stakeholder, executive, auditor| Users with Enterprise Architecture Workspace roles and certain platform roles, such as ITIL and other CMDB related roles, may be able to create or edit Business Application records by default. **Note:** The global admin role continues to function through role inheritance. However, Enterprise Architecture now uses feature-specific granular admin roles. Use sn\_apm.apm\_admin instead of admin for application-level administration wherever possible. For more information, see [Granular admin role changes in Enterprise Architecture](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-gran-admin-role-changes.md). ## Enterprise Architect group The Enterprise Architect group is a platform user group that acts as a governance layer on top of the standard role hierarchy. It is configured intentionally to separate approval authority from general role access: users with the sn\_apm.apm\_analyst role can perform approvals and governance actions only when they are also members of this group. Assigning the role alone is not sufficient for these actions. To add or modify members of the Enterprise Architect group, navigate to **All** > **Enterprise Architecture** > **Administration** > **Services Approval Group** > **Enterprise Architect Group**. The following table lists the capabilities that require membership in the Enterprise Architect group.
Functional area Role also required Capabilities unlocked by group membership
Technology Reference Model \(TRM\) sn\_apm.apm\_analyst - Approve or reject TRM product requests - Approve or reject TRM product lifecycle requests - Create TRM product lifecycles - View and update pending TRM requests
Enterprise modeling and visualization sn\_apm.apm\_analyst - Approve or reject modeling diagram requests - View shape library configurations, entity configurations, and modeling configuration and relationship definitions
Technology Reference Model \(TRM\) — data access Group membership only Read data from the following TRM standards tables: - TRM Standards phase \(sn\_apm\_trm\_standards\_phase\) - TRM standards product lifecycle \(sn\_apm\_trm\_standards\_product\_lifecycle\) - TRM standards technical debt \(sn\_apm\_trm\_standards\_technical\_debt\)
Application portfolio Group membership Retire a business application
Architectural artifacts Group membership - Approve or reject architectural artifact version approval requests. EA group members receive approval requests by email and can approve or reject directly from the notification. - Owner permission on the following architecture document types: - Application Architecture - Technology Architecture - Business Architecture - Data Architecture
Architecture Review Board \(ARB\) Group membership Request an ARB architecture review
Publishing Center / TRM Catalog sn\_apm.apm\_admin + knowledge\_admin + sp\_admin Create, publish, and manage TRM Publishing Configurations**Note:** sp\_admin is required in addition to sn\_apm.apm\_admin and knowledge\_admin for EA group members accessing the Publishing Center.
Administration Group membership - Access the **Services Approval Group** module to view and manage EA workflow groups - Configure the EA approval group using the **Configure Enterprise Architecture Group** step in APM Guided Setup
## Installation and plugin activation Plugin activation requires the global admin role.
Capability admin sn\_apm.apm\_admin sn\_apm.apm\_analyst sn\_apm.apm\_user sn\_apm.apm\_read Notes
Activate the EA Workspace plugin \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes          
Activate the Technology Lifecycle Management \(TLM\) plugin \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes          
Activate the Technology Reference Model \(TRM\) plugin \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes          
Activate the Read only roles for Enterprise Architecture plugin \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes          
Run the Migrate BA Product Model Map from EA Workspace scheduled job \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes         Requires the admin role. Run on demand from **All** > **System Definition** > **Scheduled Jobs**.
## Setup page The Setup page provides configuration options for all functional areas in the workspace.
Capability admin sn\_apm.apm\_admin sn\_apm.apm\_analyst sn\_apm.apm\_user sn\_apm.apm\_read Notes
Configure application categories, category groups, and families \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes        
Configure application and capability indicators \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes        
Configure scoring profiles and attach profile indicators \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes        
Configure TRM phases and TRM categories \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes        
Configure information data domains \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes        
Configure architectural artifact categories \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes        
Configure demand actions \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes        
Configure modeling settings, including shape libraries, entities, relationships, and diagram actions \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes        
Configure total cost of ownership \(TCO\) sources, source cost types, and cost types; set TCO dashboard properties \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes          
Configure Publishing Center for TRM catalog publishing; modify TRM catalog publishing configurations; associate service portals with a TRM catalog knowledge base \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes   Requires sn\_apm.apm\_admin and knowledge\_admin
Add and edit certification policies from the Setup page \(legacy CMDB-based policies\) \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes   Requires certification\_admin
## Business architecture Business architecture covers business capabilities, business units, departments, goals, value streams, value stream stages, business processes, and demands in the Portfolio List view.
Capability admin sn\_apm.apm\_admin sn\_apm.apm\_analyst sn\_apm.apm\_user sn\_apm.apm\_read Notes
Add and edit business capabilities and sub-capabilities \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Add and edit business units \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Add and edit departments; add users to departments \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Add and edit goals; add quantitative and qualitative targets; create sub-goals \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Add and edit value streams; add application models to value streams \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Add and edit value stream stages; associate business processes with value stream stages; add or remove business capabilities from value stream stages \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Add and edit business processes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Add and edit demands \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Create demands from the Business Portfolio view and Application Rationalization views \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Export business portfolio data \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
View all business architecture records \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes  
## Application portfolio The application portfolio covers business applications, application services, digital integrations, digital interfaces, and product capabilities.
Capability admin sn\_apm.apm\_admin sn\_apm.apm\_analyst sn\_apm.apm\_user sn\_apm.apm\_read Notes
Add new business applications \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes      
Add and edit digital integrations; associate artifacts and information objects with digital integrations \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes      
Add and edit digital interfaces; manage Agile Development components, information objects, and credentials; relate a digital interface to an API \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes      
Update business application details \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Associate and unassign business capabilities, product capabilities, architectural artifacts, information objects, and TRM products with business applications \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Create diagrams and unified maps from a business application \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
View the business application roadmap \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Add and edit application services \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Add and edit product capabilities; view all product capabilities \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
View and manage AI systems and AI portfolio items associated with business applications \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Run the job to generate model IDs for business applications \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
View all business applications, application services, digital integrations, digital interfaces, and associated records \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes  
## Information portfolio The information portfolio covers data domains, information objects, architectural artifacts, and architectural decision records \(ADRs\).
Capability admin sn\_apm.apm\_admin sn\_apm.apm\_analyst sn\_apm.apm\_user sn\_apm.apm\_read Notes
Add and edit data domains and information objects \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Create and edit architectural artifacts; add versions, related entities, and associated records \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Share architectural artifacts with users and groups; manage access permissions for architectural artifacts \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Request approval for an artifact version; download and delete architectural artifact versions \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Create and edit architectural decision records \(ADRs\); add pages, subpages, and versions to ADRs \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Tag users and records in an ADR document; request approval for an ADR \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Associate architectural artifacts with business applications, capabilities, business processes, digital integrations, and TRM products \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
View all data domains, information objects, architectural artifacts, artifact versions, and ADRs \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes  
## Technology Portfolio Management \(TPM\) Technology Portfolio Management tracks software and hardware lifecycle data for business applications and application services.
Capability admin sn\_apm.apm\_admin sn\_apm.apm\_analyst sn\_apm.apm\_user sn\_apm.apm\_read Notes
Activate the TPM plugin \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes          
Update the system property to gather software from CMDB \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes          
Update TPM lifecycle data for a business application or application service \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
View technology lifecycle data and technology risk information \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
View technology portfolio audit risk details and update verification status \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Run the job to populate TPM lifecycle data \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Run the scheduled job to update TPM data \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Run the scheduled job to generate TPM risk; restart the TPM scheduled job \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
View TPM logs; run the job to populate TPM lifecycle identifiers \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
View technology portfolio data, lifecycle timelines, and risk information \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes  
## Technology Reference Model \(TRM\) The Technology Reference Model provides a structured catalog of approved technologies and their lifecycle phases.
Capability admin sn\_apm.apm\_admin sn\_apm.apm\_analyst sn\_apm.apm\_user sn\_apm.apm\_read Notes
Activate the TRM plugin \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes          
Approve or reject TRM product requests \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes     Must be in the Enterprise Architect group
Approve or reject TRM product lifecycle requests; create TRM product lifecycles \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes     Must be in the Enterprise Architect group
View and update pending TRM requests \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes     Must be in the Enterprise Architect group
View all TRM products, grouped by category or individually \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
View all TRM phases and categories \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Request a new TRM product; request a TRM product lifecycle change \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Create TRM product lifecycle requests \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Associate architectural artifacts with TRM products \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
View, create, add, and remove business capabilities and business applications associated with TRM products \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
View TRM technical debt; run the job to generate TRM technical debts \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Export TRM product catalog data \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
View TRM products, categories, phases, technical debt, and lifecycle timelines \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes  
Run the scheduled job to sync TRM product names with linked ServiceNow Otto for SAM software product names \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes         Requires the admin role. Run on demand from **All** > **System Definition** > **Scheduled Jobs**.
## Enterprise modeling and visualization Enterprise modeling and visualization lets users create, manage, and publish architecture diagrams.
Capability admin sn\_apm.apm\_admin sn\_apm.apm\_analyst sn\_apm.apm\_user sn\_apm.apm\_read Notes
Approve or reject modeling diagram requests \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes     Must be in the Enterprise Architect group
View shape library configurations, entity configurations, modeling configuration, and relationship definitions \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes     Must be in the Enterprise Architect group
Create empty diagrams and synchronize them with the ServiceNow database \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Create business capability maps \(BC maps\), business application maps \(BA maps\), and business process maps \(BP maps\) \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Create ArchiMate diagrams, AWS architecture diagrams, and CSDM diagrams \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Add, remove, group, ungroup, expand, collapse, and delete shapes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Add related records to shapes; add labels to connector lines \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Reorder shapes in a category; show or hide the Shapes panel; toggle between grid and list view; filter shapes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Save a diagram as new; duplicate a diagram \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Submit a diagram for approval; synchronize a diagram and individual shapes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Share a diagram; download a diagram; add or edit diagram version details; delete a diagram \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Create and manage custom shape libraries, custom shape elements, and custom shape actions; store images in the database for custom shapes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Modify BPMN diagrams \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Set relationship type on a connector; set connector line style, arrowhead style, and icon for non-ArchiMate and mixed connectors; swap connector direction; add a label to a connector \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes   Requires Owner or Editor access to the diagram
Align shapes to a common edge or center; distribute shapes at equal spacing \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes   Requires Owner or Editor access to the diagram. Not available in business capability map diagrams.
View diagrams and diagram details \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes  
## Application rationalization Application rationalization helps users assess and manage business applications through bubble chart and list views.
Capability admin sn\_apm.apm\_admin sn\_apm.apm\_analyst sn\_apm.apm\_user sn\_apm.apm\_read Notes
Analyze business applications in the bubble chart view by capability \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Create demands from the bubble chart view and list view \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Set the planned disposition of a business application \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Add and edit business application lifecycle data \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Edit business application details from the bubble chart and list views \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Edit demands and projects associated with a business application \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Update the system property to change the number of bubbles displayed \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Apply filters on the application rationalization view \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Export application rationalization list data \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
View application rationalization data in bubble chart and list views \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes  
## Data certification Data certification provides a governance mechanism to promote that architecture data is accurate and complete.
Capability admin sn\_apm.apm\_admin sn\_apm.apm\_analyst sn\_apm.apm\_user sn\_apm.apm\_read Notes
Create data certification policies using the certification policy wizard \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes   Requires system admin, CMDB admin, and sn\_apm.apm\_analyst
Publish draft certification policies \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes          
Run data certification policies \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes          
Activate and deactivate certification policies; delete certification policies \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes          
Track certification progress across policies \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes          
Review and certify data certification tasks assigned to them \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes   User must be assigned a certification task
Fail records that do not meet certification standards \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes   User must be assigned a certification task
Reassign certification tasks to other users or groups; request reassignment \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes   User must be assigned a certification task
Submit completed certification reviews \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes   User must be assigned a certification task
View certification policies and certification status \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes  
## Dashboards Dashboards provide visibility into application health, assessment scores, and portfolio performance.
Capability admin sn\_apm.apm\_admin sn\_apm.apm\_analyst sn\_apm.apm\_user sn\_apm.apm\_read Notes
View and monitor the Applications Assessment dashboard \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes      
View and monitor the Application 360 dashboard \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes      
View the workspace home dashboard and portfolio overview and health section \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Apply filters on the portfolio overview and health view \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
View dashboards \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes  
## Total Cost of Ownership \(TCO\) Total Cost of Ownership tracks and manages direct and indirect costs associated with business applications.
Capability admin sn\_apm.apm\_admin sn\_apm.apm\_analyst sn\_apm.apm\_user sn\_apm.apm\_read Notes
Activate the App TCO plugin \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes          
Create TCO sources, TCO source cost types, and TCO cost types \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes          
Set properties for TCO dashboards \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes          
View all TCO records for business applications \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
create TCO records \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
View TCO records \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes  
## Publishing Center The Publishing Center lets administrators publish TRM catalog data to a knowledge base for consumption through a service portal.
Capability admin sn\_apm.apm\_admin sn\_apm.apm\_analyst sn\_apm.apm\_user sn\_apm.apm\_read Notes
Create and modify TRM catalog publishing configurations \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes   Requires sn\_apm.apm\_admin and knowledge\_admin
Configure TRM data to publish; manage article configurations \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes   Requires sn\_apm.apm\_admin and knowledge\_admin
Associate portals with a TRM catalog knowledge base \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes   Requires sn\_apm.apm\_admin and knowledge\_admin
Enable automatic synchronization of published catalogs \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes   Requires sn\_apm.apm\_admin and knowledge\_admin
Publish and republish TRM catalogs to the knowledge base \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes   Requires sn\_apm.apm\_admin and knowledge\_admin
Retire and archive published TRM catalogs; view publishing run logs \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes   Requires sn\_apm.apm\_admin and knowledge\_admin
Access published TRM catalog content through the service portal \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes  
## Architecture Analyzer The Architecture Analyzer lets users explore and visualize relationships between architectural entities on an interactive canvas.
Capability admin sn\_apm.apm\_admin sn\_apm.apm\_analyst sn\_apm.apm\_user sn\_apm.apm\_read Notes
create explorations on the Architecture Analyzer canvas \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Add entities to the canvas by selecting entity type and specific record \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Add upstream and downstream related entities to a selected entity on the canvas \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Show or hide the left navigation pane and the Add to canvas panel \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Clear all entities from the canvas \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Download an exploration canvas as an image \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Rename an exploration; delete an exploration \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
View existing explorations \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes  
## AI systems — AI Control Tower integration The AI systems integration surfaces AI governance data from AI Control Tower directly on business application records. Viewing full AI system records in AI Control Tower requires roles from the AI Control Tower application in addition to EA Workspace roles.
Capability admin sn\_apm.apm\_admin sn\_apm.apm\_analyst sn\_apm.apm\_user sn\_apm.apm\_read Notes
View the AI systems tab on a business application record \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
View AI system details including lifecycle phase, state, lifecycle status, and risk classification \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Add an existing AI Control Tower AI system to a business application \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Remove an AI system association from a business application \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
Open and view the full AI system record in the AI Control Tower workspace \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes   Requires sn\_ai\_governance.ai\_governance\_workspace\_user \(AI Control Tower role\)
View full AI system governance details in AI Control Tower, including related models, datasets, prompts, approval history, and lifecycle tasks \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes   Requires sn\_aig.ai\_steward or sn\_aig.ai\_asset\_owner \(AI Control Tower roles\)
Manage AI system associations with business applications from the AI Control Tower side \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes   Requires sn\_aig.ai\_steward or sn\_aig.ai\_asset\_owner \(AI Control Tower roles\)
View the AI systems tab on a business application record \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes  
## My Entities My Entities provides a personalized view of the records you own or manage, across all portfolio types.
Capability admin sn\_apm.apm\_admin sn\_apm.apm\_analyst sn\_apm.apm\_user sn\_apm.apm\_read Notes
View and manage your business capabilities, business processes, and business applications \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
View and manage your application services, information objects, and architectural artifacts \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
View and manage your TRM products, digital integrations, and digital interfaces \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes    
View your assigned entities \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes \[Omitted image "icon-check-mark-green.png"\] Alt text: Yes  
**Parent Topic:**[Install Enterprise Architecture Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/install-ea-workspace.md) **Related topics** [Business stakeholder role for Enterprise Architecture Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-business-stakeholder-role.md) [Granular admin role changes in Enterprise Architecture](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-gran-admin-role-changes.md)