---
title: Application service form
description: An application service is a configuration item \(CI\) that represents the operational view of a deployed application or your technology landscape. It logically models all technical components such as servers, databases, middleware, and configurations, that work together to deliver a specific business capability. Application services are linked to business applications in the CMDB.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/application-portfolio-management/eaw-app-service-form.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Enterprise Architecture Workspace reference, Enterprise Architecture Workspace, Enterprise Architecture]
---

# Application service form

An application service is a configuration item \(CI\) that represents the operational view of a deployed application or your technology landscape. It logically models all technical components such as servers, databases, middleware, and configurations, that work together to deliver a specific business capability. Application services are linked to business applications in the CMDB.

## Application service form fields

|Field|Description|
|-----|-----------|
|Name|Name of the application service.|
|Location|Set the location for the application service.|
|Short Description|Unique description of the application service.|
|Created|This is field is non-editable field.|
|Created by|This is field is non-editable field.|
|Updated|This is field is non-editable field.|
|Updated by|This is field is non-editable field.|
|Support group|Name of the user group who supports the application service.|
|Supported by|Name of the user who supports the application service.|
|Managed by|Name of the user who manages the application service.|
|Managed by group|Name of the user group who manages the application service.|
|Environment|Name of the environment such as Development, Production or Test.|
|Company|Name of the company.|
|Manufacturer|Name of the manufacturer.|
|Model ID|Model ID associated with the service.|
|Model number|Number of the Model.|
|Category|This field is auto-populaged as Business Service.|
|Sub-category|This field is auto-populaged as Service.|
|Department|Name of the department.|

|Field|Description|
|-----|-----------|
|Discovery source|Discovery source of the application service.|
|First discovered|Select the first discovered date.|
|Most recent discovery|Select the most recent discovery date.|
|Correlation ID|Enter the co-relation ID.|
|Skip sync|Option to select to skip the sync. This is a read-only field.|

|Field|Description|
|-----|-----------|
|Life Cycle Stage|Select the life cycle stage of the application service.|
|Life Cycle Stage Status|Select the status of the lifecycle stage.|
|Attested by|Name of the user who attested.|
|Attested Date|Date when the attestation is done.|
|Attestation Status|Select the attestation status as Attested or Rejected.|
|Install Status|Reason for the planned disposition decision.|
|Operational status|Select the operational state of the application service.|
|Fault count|Number of the fault count.|
|Maintenance schedule|Name of the maintenance schedule.|
|Schedule|Select the schedule for maintenance.|
|Requires verification|Option to select to request verification. This is a read-only field.|

|Field|Description|
|-----|-----------|
|Fully qualified domain name|Fully qualified domain name of the application service.|
|IP Address|Enter IP the address.|
|MAC Address|Enter the MAC address.|
|Serial number|Enter the serial number.|
|DNS Domain|Enter DNS domain.|
|Attributes|Enter attributes names.|
|Comments|Add comments.|
|Monitor|Option to select monitor.|
|Can Print|Option to print the details.|

**Parent Topic:**[Enterprise Architecture Workspace reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-reference.md)

**Related topics**  


[Add or edit an application service in the Enterprise Architecture Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-add-appl-service.md)