---
title: Create business process form
description: A business process is a collection of related structured tasks performed to accomplish a specific application service. Create a business process to group applications that help accomplish a specific application service.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/application-portfolio-management/eaw-business-process-form.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Enterprise Architecture Workspace reference, Enterprise Architecture Workspace, Enterprise Architecture]
---

# Create business process form

A business process is a collection of related structured tasks performed to accomplish a specific application service. Create a business process to group applications that help accomplish a specific application service.

## Business Process form fields

<table id="table_lbg_mkl_2yb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Name

</td><td>

Unique name for the business process.

</td></tr><tr><td>

Parent

</td><td>

Parent business process**Note:** If the parent process exists, it creates a hierarchy of business processes.

</td></tr><tr><td>

Review frequency

</td><td>

Frequency for reviewing the business process.

</td></tr><tr><td>

Description

</td><td>

Short description of the business process.You can also elaborate or shorten the content in this field using Now Assist. For details, see [Elaborate or shorten content in form fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/elaborate-or-shorten-content-form-fields.md).

</td></tr></tbody>
</table>|Field|Description|
|-----|-----------|
|Managed By Group|Group that maintains the business process.|
|Approval group|Group that reviews and approves the business process.|
|Owned by|User responsible for the business process. This user is a member of the **Managed by Group**.|

<table id="table_mhl_hwt_ncc"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Business criticality declared

</td><td>

Criticality of the business process based on your subjective assessment. The available options are:-   **1- most critical**
-   **2- somewhat critical**
-   **3- less critical**
-   **4- not critical**

</td></tr><tr><td>

Impact to confidentiality

</td><td>

Risk rating for the risk of loss of confidentiality. Confidentiality loss leads to leakage of confidential information. The available options are:-   **High**
-   **Medium**
-   **Low**

</td></tr><tr><td>

Impact to availability

</td><td>

Risk rating for the risk of loss of availability. Unavailability of the system may cause delays in decision making, business interruptions, loss of revenue, and customer dissatisfaction. The available options are:-   **High**
-   **Medium**
-   **Low**

</td></tr><tr><td>

Business critically determined

</td><td>

Computed criticality of the business process based on the assessment of the sub-processes. The available options are:-   **1- most critical**
-   **2- somewhat critical**
-   **3- less critical**
-   **4- not critical**

</td></tr><tr><td>

Impact to integrity

</td><td>

Risk rating for the risk of impact to integrity. Impact to integrity has consequences for businesses and employees, including fines and damage to your brand, reputation, and people. The available options are:-   **1- High**
-   **2- Medium**
-   **3- Low**

</td></tr></tbody>
</table>**Parent Topic:**[Enterprise Architecture Workspace reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-reference.md)

**Related topics**  


[Exploring business processes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-business-processes.md)

[Add or edit a business process](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-create-business-process.md)

[View all business processes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-view-all-business-processes.md)