---
title: Manage business actors
description: Business actors represent the roles or entities that perform work in your organization. Use the Portfolio List view to create, edit, and manage business actors and their associated business roles.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/application-portfolio-management/eaw-manage-business-actors.html
release: australia
topic_type: concept
last_updated: "2026-08-02"
reading_time_minutes: 2
keywords: [business actor, enterprise architecture, business role, portfolio management]
breadcrumb: [Using business architecture, Working with Portfolio list view, Managing Enterprise Architecture Workspace, Enterprise Architecture Workspace, Enterprise Architecture]
---

# Manage business actors

Business actors represent the roles or entities that perform work in your organization. Use the Portfolio List view to create, edit, and manage business actors and their associated business roles.

Business actors represent the people, teams, or organizational units that perform business processes and activities. Each business actor can be assigned one or more business roles that define their responsibilities and capabilities within your enterprise architecture.

Business actors help you:

-   Model organizational structure and responsibilities
-   Identify who performs specific business processes
-   Analyze resource allocation and workload distribution
-   Support impact analysis when organizational changes occur

From the Portfolio List view in the Enterprise Architecture Workspace, you can perform the following tasks:

-   View all business actors
-   Add or edit a business actor
-   Add a business role to a business actor or create a new business role
-   Remove a business role from a business actor
-   Add a business process activity to a business actor, or create one directly from the business actor record
-   Remove a business process activity from a business actor

-   **[View all business actors](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-view-all-business-actors.md)**  
View all business actors in the Enterprise Architecture Workspace.
-   **[Add or edit a business actor](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-add-or-edit-a-business-actor.md)**  
Create or edit a business actor to define who performs work in your organization.
-   **[Add a business role to a business actor](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-add-business-role-to-business-actor.md)**  
Add existing business roles to a business actor in the Enterprise Architecture Workspace. You can also create a business role directly from the business actor record to identify the responsibilities that the business actor fulfills.
-   **[Remove business roles from business actors](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-remove-business-role-from-business-actor.md)**  
Remove business roles from business actors when organizational responsibilities change or role assignments are no longer needed.
-   **[Add a business process activity to a business actor](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-add-business-process-activity-to-business-actor.md)**  
Associate existing business process activities with a business actor, or create activities directly from the business actor record.
-   **[Remove a business process activity from a business actor](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-remove-business-process-activity-from-business-actor.md)**  
Remove business process activities associated with a business actor in the Enterprise Architecture Workspace.

**Parent Topic:**[Using business architecture](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-using-business-architecture.md)

**Related topics**  


[View all business actors](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-view-all-business-actors.md)

[Add or edit a business actor](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-add-or-edit-a-business-actor.md)

[Add a business process activity to a business actor](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-add-business-process-activity-to-business-actor.md)

[Remove a business process activity from a business actor](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-remove-business-process-activity-from-business-actor.md)