---
title: Custom shapes support in the Enterprise Modeling and Visualization
description: Custom shapes are the user-defined graphical elements that can be used to represent specific concepts, processes, systems, or roles in your diagrams. These shapes can be tailored to fit the unique needs of your organization, making your diagrams more meaningful and easier to understand.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/application-portfolio-management/eaw-modeling-custom-shapes.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Exploring Enterprise Modeling and Visualization in the EA Workspace, Exploring Enterprise Architecture Workspace, Enterprise Architecture Workspace, Enterprise Architecture]
---

# Custom shapes support in the Enterprise Modeling and Visualization

Custom shapes are the user-defined graphical elements that can be used to represent specific concepts, processes, systems, or roles in your diagrams. These shapes can be tailored to fit the unique needs of your organization, making your diagrams more meaningful and easier to understand.

## Usage of custom shapes in the Enterprise Modeling and Visualization

Custom shapes can represent specific elements that are unique to your organization, such as custom business processes, systems, or roles.

Using custom shapes in the Enterprise Modeling and Visualization ensures that your diagrams maintain a consistent look and feel. Custom shapes can help communicate complex ideas more effectively by using familiar and meaningful symbols.

**Parent Topic:**[Exploring Enterprise Modeling and Visualization in the EA Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling.md)

**Related topics**  


[Storing shapes or images to the database](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling-store-image-databse.md)

[Create a diagram action for a custom shape](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling-action-custom-shape.md)

[Add a custom shape library](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling-add-custom-shape-library.md)

[Add a shape library element for a custom shape](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling-custom-shape-element.md)

[Custom shapes example](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling-custom-shape-example.md)