---
title: Working with custom shapes
description: Custom shapes represent specific elements that are unique to your organization. Manage custom shapes, create diagram actions for the shapes in the Enterprise Architecture Workspace.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/application-portfolio-management/eaw-working-custom-shapes.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Working with Enterprise Modeling and Visualization, Managing Enterprise Architecture Workspace, Enterprise Architecture Workspace, Enterprise Architecture]
---

# Working with custom shapes

Custom shapes represent specific elements that are unique to your organization. Manage custom shapes, create diagram actions for the shapes in the Enterprise Architecture Workspace.

-   **[Storing shapes or images to the database](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling-store-image-databse.md)**  
Upload the images to the database to configure them to show up in the diagrams page of the Enterprise Modeling and Visualization.
-   **[Create a diagram action for a custom shape](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling-action-custom-shape.md)**  
Create diagram actions for newly added custom shapes that can be used in  Enterprise Modeling and Visualization to create diagrams.
-   **[Add a custom shape library](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling-add-custom-shape-library.md)**  
Create a shape library to add custom shapes that are unique to your organization.
-   **[Add a shape library element for a custom shape](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling-custom-shape-element.md)**  
Create a shape library element to associate a custom shape and its diagram action to the custom shape library.
-   **[Custom shapes example](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling-custom-shape-example.md)**  
Use custom shapes to represent specific elements that are unique to your organization, such as custom business processes, systems, or roles.

**Parent Topic:**[Working with Enterprise Modeling and Visualization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-work-with-ent-model-and-visual.md)