--- title: Timer workflow activity description: The Timer activity pauses the workflow for a specified period of time. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/build-workflows/workflow-activities/r\_Timer.html release: australia product: Workflow Activities classification: workflow-activities topic_type: reference last_updated: "2026-03-12" reading_time_minutes: 5 breadcrumb: [Timer workflow activities, Workflow activities reference, Workflow activities, Classic Workflow, Build workflows] --- # Timer workflow activity The **Timer** activity pauses the workflow for a specified period of time. This duration can be an absolute time value or a relative value based on a defined [Creating and using schedules](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/c_UseSchedules.md). It is best to adjust the **Duration** so the workflow can progress in a timely manner. To pause a workflow indefinitely until a condition is met, see [wait for condition](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/r_WaitForCondition.md). **Note:** Timer activities run as the System user because the system scheduler advances the workflow. ## Results |Result|Description| |------|-----------| |Complete|The activity successfully reached the specified duration.| |Cancelled|The activity or workflow was canceled before the timer reached the specified duration.| ## Input variables Input variables determine the initial behavior of the activity.
| Field | Description |
|---|---|
| Timer Information | |
| Timer based on | How the timer duration is computed. The options are:- **A user specified duration:** The duration is based on the **Duration** fields, such as days and hours. - **A relative duration:** The duration is based on the **Relative duration** \(such as End of Next Business Day\) and **Wait** fields. - **A date/time or duration field:** The duration is based on the **Field** value and the **Wait** field. - **Script:** The duration is based on a script that returns the number of seconds. |
| DurationAppears only when **Timer based on** is **A user specified duration**. | The specific number of days and hours to wait before proceeding to the next activity in the workflow. |
| Relative durationAppears only when **Timer based on** is **A relative duration** | The general number and length of business days to wait before progressing to the next workflow activity. . |
| WaitAppears only when **Timer based on** is **A relative duration** or **A date/time or duration field**. | An additional timer adjustment when **Timer based on** is **A relative duration** or **A date/time or duration field**. The options are: - **The full duration:** No modification of the calculated duration. - **A % of the duration:** The duration is adjusted by multiplying the number of seconds by the \(**Percentage** / 100\). - **Some time before:** The duration is shortened by the **Time before** days and hours. - **Some time after:** The duration is lengthened by the **Time after** days and hours. |
| PercentageAppears only when **Timer based on** is **A relative duration** or **A date/time or duration field**. | The **Wait** percentage value when **Timer based on** is **A relative duration** or **A date/time or duration field**. |
| Time beforeAppears only when **Timer based on** is **A relative duration** or **A date/time or duration field** and **Wait** is **Some time before**. | The modifier time value when **Wait** is **Some time before**. |
| Time afterAppears only when **Timer based on** is **A relative duration** or **A date/time or duration field** and **Wait** is **Some time after**. | The modifier time value when **Wait** is **Some time after**. |
| FieldAppears only when **Timer based on** is **A date/time or duration field**. | The date/time or duration field that contains the elapsed wait-time before moving to the next workflow activity. |
| ScriptAppears only when **Timer based on** is **Script** | The script that sets 'answer' to the number of seconds for the duration. |
| Timer Schedule | |
| Schedule based on | The basic schedule the timer uses to count working hours. If a schedule is specified, the duration will only be considered for times that are specified on the schedule. For example, if the duration is 2 hours and the workflow begins at 4:00pm on a schedule that is 8am - 5pm, then it ends at 9:00am the next day. The options are: - **This workflow's schedule:** The schedule uses workflow context date, time, and an optional **Time zone based on** value. - **A specific schedule:** The schedule uses a pre-defined **Schedule** and an optional **Time zone based on** value. - **A schedule field:** The schedule uses a value from a table and an optional **Time zone based on** value. |
| ScheduleAppears only when **Schedule based on** is **A specific schedule**. | The pre-defined **Schedule** from a list. |
| Schedule fieldAppears only when **Schedule based on** is **A schedule field**. | A date and time or duration field for the schedule, that is associated with the table. Valid fields appear in blue on the Select the element from a tree dialog. |
| Timer Time Zone | |
| Time zone based on | The time zone for calculating the duration. The time zone may be based on:- **No time zone:** Default. Workflow uses the GMT time zone. - **A specific time zone:** A predefined **Time zone**. - **A time zone field:** A **Time zone field** to track time duration from a field on the form. |
| Time zoneAppears only when **Time zone based on** is **A specific time zone**. | The predefined time zone. |
| Time zone fieldAppears only when **Time zone based on** is **A time zone field**. | A date and time or duration field for the schedule, that is associated with the table. Valid fields appear in blue on the Select the element from a tree dialog. |