---
title: Activate Playbooks for App Engine
description: Activate Playbooks on your instance to create playbooks in App Engine.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/build-workflows/workflow-studio/activate-process-automation-designer-for-app-engine.html
release: australia
product: Workflow Studio
classification: workflow-studio
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 3
breadcrumb: [Activate Playbooks, Configure, Playbooks, Workflow Studio, Build workflows]
---

# Activate Playbooks for App Engine

Activate Playbooks on your instance to create playbooks in App Engine.

## Before you begin

Role required: admin

## About this task

In order to create playbooks in App Engine, you must [purchase a subscription to the ServiceNow AI Platform App Engine](https://www.servicenow.com/now-platform/app-engine/pricing.html).

To purchase this subscription, contact your ServiceNow account manager. Your account manager can arrange to have the plugin activated on your organization's production and subproduction instances, generally within a few days.

If you don't have an account manager, decide to delay activation after purchase, or want to evaluate the product on a subproduction instance without charge, follow these steps to enable the **Process Automation Designer for App Engine \[com.glide.pad.license\]** plugin:

## Procedure

1.  Navigate to **All** > **System Applications** > **All Available Applications** > **All**.

2.  Select **Request plugin** to open the **Activate Plugin** form on Now Support.

3.  On the **Activate Plugin** form, provide the following information.

<table id="table_awx_bhf_ygb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr id="target-instance"><td>

What is your target instance

</td><td>

Select the instance that you want to activate the plugin on.

</td></tr><tr><td>

Which plugin would you like to activate

</td><td>

Select the name of the plugin to activate.

 **Note:** If the plugin isn't listed, or if you're activating on an OEM or on-premise instance, select the **Plugin I'm looking for is not listed** check box. Enter the plugin name in the field that appears.

</td></tr><tr id="date-time"><td>

Select Maintenance Date and Time

</td><td>

Select the date and time to activate the plugin.

</td></tr></tbody>
</table>    For example, see the following form to activate the Event Management plugin on an instance named SNC Instance.

4.  Select **Submit**.

    After the maintenance window, the system installs the plugin on your instance. To confirm the installation, go to the Installed tab in the Application Manager.


## Result

You can create triggers in Playbooks for [custom tables that you create](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/t_CreateATable.md). Enabling the **Process Automation Designer for App Engine \[com.glide.pad.license\]** plugin lets you create playbooks for these tables and their [extensions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/table-extension-and-classes.md):

-   Affected CIs \[cmdb\_outage\_ci\_mtom\]
-   Agent Capacity \[awa\_agent\_capacity\]
-   Agent channel availability \[awa\_agent\_channel\_availability\]
-   Agent Presence \[awa\_agent\_presence\]
-   Announcement \[announcement\]
-   Assessment Category Result \[asmt\_category\_result\]
-   Assessment Instance \[asmt\_assessment\_instance\]
-   Assessment Metric \[asmt\_metric\]
-   Assessment Metric Template \[asmt\_template\]
-   Assessment Metric Type \[asmt\_metric\_type\]
-   Assessment Metric Type Group \[asmt\_metric\_type\_group\]
-   Assessment Net Promoter Score \[asmt\_nps\_result\]
-   Assessment Template Definition \[asmt\_template\_definition\]
-   Assignment Eligibility \[awa\_eligibility\_pool\]
-   Assignment Rule \[awa\_assignment\_rule\]
-   Audit \[cert\_audit\]
-   Audit Result \[cert\_audit\_result\]
-   AWA Agent Presence and Capacity \[awa\_agent\_presence\_capacity\]
-   AWA Document Size \[awa\_document\_size\]
-   Base Configuration Item \[cmdb\]
-   Building \[cmn\_building\]
-   Business Calendar \[business\_calendar\]
-   Certification Template \[cert\_template\]
-   CI Relation Filter \[cmdb\_rel\_filter\]
-   CI Relationship \[cmdb\_rel\_ci\]
-   CI Relationship Rollup \[cmdb\_rel\_rollup\]
-   CI Relationship Type \[cmdb\_rel\_type\]
-   CI/User Relationship Type \[cmdb\_rel\_user\_type\]
-   CIs Affected \[task\_ci\]
-   CMDB Group \[cmdb\_group\]
-   CMDB Group Event Queue \[cmdb\_group\_event\_queue\]
-   CMDB Group Type \[cmdb\_group\_type\]
-   CMDB Health Configuration \[cmdb\_health\_config\]
-   CMDB Health Metric \[cmdb\_health\_metric\]
-   CMDB Health Result \[cmdb\_health\_result\]
-   CMDB Health Scorecard \[cmdb\_health\_scorecard\]
-   Company \[core\_company\]
-   Connection &amp; Credential Aliases \[sys\_alias\]
-   Connection &amp; Credential Templates \[sys\_alias\_templates\]
-   Cost Center \[cmn\_cost\_center\]
-   Country \[core\_country\]
-   Department \[cmn\_department\]
-   Direct Relationships \[cmdb\_related\]
-   \[dms\_document\]
-   Draft Document \[draft\_document\]
-   Follow On Task \[cert\_follow\_on\_task\]
-   Group \[sys\_user\_group\]
-   Group Member \[sys\_user\_grmember\]
-   Group Queue Priority \[awa\_group\_queue\_priority\]
-   Group Relationship \[cmdb\_rel\_group\]
-   Group Role \[sys\_group\_has\_role\]
-   Group Skill \[sys\_group\_has\_skill\]
-   Guided Setup Task \[gsw\_task\]
-   Holiday \[sys\_holiday\]
-   Impacted CIs \[task\_cmdb\_ci\_service\]
-   Inbox Layout \[awa\_inbox\_layout\]
-   Interaction \[interaction\]
-   IP Address Pool \[cmdb\_ip\_address\_pool\]
-   IP Address Range \[cmdb\_ip\_address\_range\]
-   IP Address to DNS Name \[cmdb\_ip\_address\_dns\_name\]
-   IP Service \[cmdb\_ip\_service\]
-   KB Submission \[kb\_submission\]
-   Knowledge \[kb\_knowledge\]
-   Knowledge Base \[kb\_knowledge\_base\]
-   Knowledge Category \[kb\_category\]
-   Knowledge Feedback \[kb\_feedback\]
-   Knowledge Feedback Task \[kb\_feedback\_task\]
-   Knowledge Use \[kb\_use\]
-   Location \[cmn\_location\]
-   Metric \[metric\_instance\]
-   Model Category \[cmdb\_model\_category\]
-   Offer Details \[awa\_offer\_details\]
-   OS User \[cmdb\_os\_user\]
-   Outage \[cmdb\_ci\_outage\]
-   Page \[sp\_page\]
-   Peer Relationships \[cmdb\_peer\]
-   People Relationship \[cmdb\_rel\_person\]
-   Presence State \[awa\_presence\_state\]
-   Private Task \[vtb\_task\]
-   Product Model \[cmdb\_model\]
-   Queue \[awa\_queue\]
-   Related Entry \[cmdb\_related\_entry\]
-   Report \[sys\_report\]
-   Role \[sys\_user\_role\]
-   Roster \[cmn\_rota\_roster\]
-   Rotation Escalation \[cmn\_rota\_escalation\]
-   Scheduled Suite Run \[sys\_atf\_schedule\_run\]
-   Service \[cmdb\_ip\_service\_ci\]
-   Service Portal \[sp\_portal\]
-   Shift \[cmn\_rota\]
-   Shift Escalation Set \[cmn\_rota\_escalation\_set\]
-   Shift Escalation Step Definition \[cmn\_rota\_esc\_step\_def\]
-   Skill Category \[cmn\_skill\_category\]
-   Skill Level \[cmn\_skill\_level\]
-   Skill Level Type \[cmn\_skill\_level\_type\]
-   Subscribers \[cmdb\_subscriber\]
-   Template \[sys\_template\]
-   Test \[sys\_atf\_test\]
-   Test Results \[sys\_atf\_test\_result\]
-   Test Suite \[sys\_atf\_test\_suite\]
-   Test Suite Result \[sys\_atf\_test\_suite\_result\]
-   Test Suite Test \[sys\_atf\_test\_suite\_test\]
-   Test Template \[sys\_atf\_test\_template\]
-   Theme \[sp\_theme\]
-   Ticket \[ticket\]
-   \[universal\_request\]
-   User \[sys\_user\]
-   User Skill \[sys\_user\_has\_skill\]
-   Vendor Type \[vendor\_type\]
-   Work Item \[awa\_work\_item\]
-   Work Item Rejection \[awa\_work\_item\_rejection\]
-   Work Item Sizing \[awa\_work\_item\_sizing\]
-   Work Item Sort Order \[awa\_queue\_item\_sorting\]

**Note:** If you create a custom table such as My Table \[x\_my\_table\], you can create playbooks that trigger from it. However, you cannot create a playbook that triggers from a table belonging to another Process Automation Designer plugin.

**Parent Topic:**[Activate Playbooks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/build-workflows/workflow-studio/activate-process-automation-designer.md)