---
title: Building Playbooks
description: Playbooks are ServiceNow AI Platform representations of cross-enterprise processes for your organization. Create and activate a playbook to run your digitized business process on the ServiceNow AI Platform.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/build-workflows/workflow-studio/building-a-process.html
release: australia
product: Workflow Studio
classification: workflow-studio
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Playbooks, Workflow Studio, Build workflows]
---

# Building Playbooks

Playbooks are ServiceNow AI Platform® representations of cross-enterprise processes for your organization. Create and activate a playbook to run your digitized business process on the ServiceNow AI Platform.

Each playbook that you design in Workflow Studio has a trigger, a sequence of stages, and a sequence of activities. To learn about the building blocks of a playbook and how you can create and manage a playbook, see [Understanding the playbook components](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/build-workflows/workflow-studio/playbook-building-blocks.md) and [Creating and managing Playbooks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/build-workflows/workflow-studio/creating-managing-playbooks.md).

-   **[Building your first playbook](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/build-workflows/workflow-studio/getting-started-processes.md)**  
Learn the basics of designing an automated process for your organization. Get an overview of how Workflow Studio Playbooks work in the ServiceNow AI Platform®.
-   **[Understanding the playbook components](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/build-workflows/workflow-studio/playbook-building-blocks.md)**  
Understand the building blocks of a playbook and how to configure them when you create a playbook.
-   **[Creating and managing Playbooks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/build-workflows/workflow-studio/creating-managing-playbooks.md)**  
Learn how to create and configure a playbook in Workflow Studio.

**Parent Topic:**[Workflow Studio Playbooks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/build-workflows/workflow-studio/workflow-studio-playbooks-landing.md)