---
title: AWA administrator \[awa\_admin\]
description: The AWA administrator configures and manages AWA.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/conversational-interfaces/advanced-work-assignment/awa-roles-1.html
release: australia
product: Advanced Work Assignment
classification: advanced-work-assignment
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Advanced Work Assignment roles, Reference, Advanced Work Assignment, Manage people and work, Conversational Interfaces]
---

# AWA administrator \[awa\_admin\]

The AWA administrator configures and manages AWA.

## Contains Roles

List of roles contained within the role.

-   chat\_survey\_admin
-   interaction\_agent
-   quickactions\_user
-   sn\_ace.ace\_user
-   sn\_ci\_gs\_content.ci\_guided\_setup\_admin

## Groups

List of groups this role is assigned to by default.

None.

## Special considerations

**Note:** Avoid granting an admin role when more specialized roles are available.