--- title: AWA integration user \[awa\_integration\_user\] description: The AWA integration user uses the AWA integration APIs. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/conversational-interfaces/advanced-work-assignment/awa-roles-3.html release: australia product: Advanced Work Assignment classification: advanced-work-assignment topic_type: reference last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Advanced Work Assignment roles, Reference, Advanced Work Assignment, Manage people and work, Conversational Interfaces] --- # AWA integration user \[awa\_integration\_user\] The AWA integration user uses the AWA integration APIs. ## Contains Roles List of roles contained within the role. None. ## Groups List of groups this role is assigned to by default. None. ## Special considerations None.