--- title: Advanced Work Assignment roles description: Advanced Work Assignment \(AWA\) is installed with these roles. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/conversational-interfaces/advanced-work-assignment/awa-roles.html release: australia product: Advanced Work Assignment classification: advanced-work-assignment topic_type: reference last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Reference, Advanced Work Assignment, Manage people and work, Conversational Interfaces] --- # Advanced Work Assignment roles Advanced Work Assignment \(AWA\) is installed with these roles. To learn more about managing subscriptions, see [Managing per-user subscriptions in Subscription Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/managing-user-subscriptions-v2.md) and contact your account representative.