--- title: Create a skill description: Create a "German" skill. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/conversational-interfaces/advanced-work-assignment/skills-example.html release: australia product: Advanced Work Assignment classification: advanced-work-assignment topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Tutorial: Automatically assign work to agents by skill, Configure agent assignment rules, Configure, Advanced Work Assignment, Manage people and work, Conversational Interfaces] --- # Create a skill Create a "German" skill. ## Before you begin Role required: skill\_admin or admin ## Procedure 1. Navigate to **All** > **Skills** > **All Skills**, and then click **New**. 2. Enter the following information in the fields listed: - **Name**: `German` - **Active**: Selected 3. Select **Submit**.