---
title: Conversational Interfaces Console
description: Explore, implement, and maintain your Conversational Interfaces using a home-page or console experience. All the settings and configurations you need to set up and launch your interfaces, such as Virtual Agent and Agent Chat, are consolidated in the ServiceNow Conversational Interfaces console.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/conversational-interfaces/ci-console.html
release: australia
product: Conversational Interfaces
classification: conversational-interfaces
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Conversational Interfaces]
---

# Conversational Interfaces Console

Explore, implement, and maintain your Conversational Interfaces using a home-page or console experience. All the settings and configurations you need to set up and launch your interfaces, such as Virtual Agent and Agent Chat, are consolidated in the ServiceNow® Conversational Interfaces console.

For an introduction to the Conversational Interfaces console, and to get familiar with the product, watch this video.

## Get started

<table id="table_ev3_ndm_v4b" class="nav-card"><tbody><tr><td>

[Explore\[Omitted image "bus-explore.svg"\] Alt text:Learn about the Conversational Interfaces Console concepts and features.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/exploring-ci.md)

</td><td>

[Install\[Omitted image "bus-root-cause-issue-resolution.svg"\] Alt text:Install Virtual Agent and pre-built conversations.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/ci-home-install-components.md)

</td></tr><tr><td>

[Configure\[Omitted image "bus-sdlc.svg"\] Alt text:Select conversation settings for Virtual Agent, Agent Chat, and Sidebar](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/ci-configuring.md)

</td><td>

[Reference\[Omitted image "bus-learn.svg"\] Alt text:Get technical information about records in the Interactions table and data management in Conversational Interfaces.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/ci-reference-parent.md)

</td></tr></tbody>
</table>