---
title: ServiceNow Otto for Virtual Agent reference
description: Virtual Agent topic developers can create topics for use in the ServiceNow Otto panel channel. The following Virtual Agent Designer controls are currently supported.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/conversational-interfaces/now-assist-in-virtual-agent/now-assist-in-va-reference.html
release: australia
product: Now Assist in Virtual Agent
classification: now-assist-in-virtual-agent
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [ServiceNow Otto for Virtual Agent, Conversational Interfaces]
---

# ServiceNow Otto for Virtual Agent reference

Virtual Agent topic developers can create topics for use in the ServiceNow Otto® panel channel. The following Virtual Agent Designer controls are currently supported.

For more information about the panel channel, see [Channels in Conversational Interfaces](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/ci-channels-overview.md).

<table id="table_nhv_kwx_jzb"><thead><tr><th>

Control type

</th><th>

Supported controls

</th></tr></thead><tbody><tr><td>

User input controls

</td><td>

-   Input Collector
-   Text
-   Static choice
-   Dynamic choice
-   Boolean
-   Date Time
-   Carousel

 For more information, see [Assistant Designer user input controls](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/va-user-inputs.md).

</td></tr><tr><td>

Bot response controls

</td><td>

-   Text
-   Link
-   HTML
-   Card \(record card and record card with action only\)

 For more information, see [Assistant Designer bot responses](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/va-bot-responses.md).

</td></tr></tbody>
</table>