--- title: \(Legacy\) Set up the Amazon Connect spoke for Conversational IVR description: Set up the Amazon Connect spoke to integrate your ServiceNow instance with Amazon Connect. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/conversational-interfaces/setup-amzn-connect-spoke.html release: australia topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configure Conversational IVR, Configure, Conversational IVR with Amazon Connect, Integrate VA for NLU with voice channels, Virtual Agent channel integrations, \(Legacy\) Virtual Agent for NLU, Conversational Interfaces] --- # \(Legacy\) Set up the Amazon Connect spoke for Conversational IVR Set up the Amazon Connect spoke to integrate your ServiceNow instance with Amazon Connect. ## Before you begin Role required: admin ## Procedure 1. To set up the Amazon Connect spoke for Conversational IVR with Amazon Connect, see [Setup Amazon Connect spoke](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/integrate-applications/setup-amzn-connect.md). **Parent Topic:**[\(Legacy\) Configure Conversational IVR with Amazon Connect](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/configure-va-ivr.md)