---
title: Account linking with Alexa
description: Link your Alexa account with your ServiceNow instance to retrieve information from your custom skill.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/conversational-interfaces/virtual-agent/account-linking-alexa.html
release: australia
product: Virtual Agent
classification: virtual-agent
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure Conversational Integration with Alexa, Conversational Integration with Alexa, Integrating Virtual Agent with Voice channels, Integrate VA with other channels, Virtual Agent, Conversational Interfaces]
---

# Account linking with Alexa

Link your Alexa account with your ServiceNow instance to retrieve information from your custom skill.

## Link your Alexa account with your ServiceNow® instance

1.  Configure your ServiceNow instance to link it with your Alexa account.

    For more information, see [Create an OAuth API endpoint for external clients](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-security/t_CreateEndpointforExternalClients.md).

2.  To configure your Alexa account for account linking, see [Configure your Alexa account](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/configure-alexa-console.md).
3.  To link the Alexa events with your ServiceNow instance using your macOS Terminal, see [Link Alexa events using the macOS Terminal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/link-alexa-mac-terminal.md).
4.  To link your ServiceNow instance with your Alexa account using the Alexa app, see [Link your account using the Alexa app](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/link-using-alexa-app.md).

-   **[Configure your Alexa account](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/configure-alexa-console.md)**  
Configure your Alexa account to link it with your ServiceNow instance.
-   **[Link Alexa events using the macOS Terminal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/link-alexa-mac-terminal.md)**  
Link Alexa events using your macOS Terminal to complete the Alexa account linking process with your ServiceNow instance.
-   **[Link your account using the Alexa app](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/link-using-alexa-app.md)**  
Link your ServiceNow account using your Alexa mobile application.

**Parent Topic:**[Configure Conversational Integration with Alexa](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/configure-amazon-alexa.md)