---
title: Activate ServiceNow Otto for Virtual Agent for Google Chat
description: Add ServiceNow Otto for Virtual Agent to your Google Chat bot.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/conversational-interfaces/virtual-agent/activate-na-va-google-chat.html
release: australia
product: Virtual Agent
classification: virtual-agent
topic_type: task
last_updated: "2026-07-16"
reading_time_minutes: 1
keywords: [Now, Assist, Otto, Microsoft, Teams, Virtual, Agent, Integration, MS, MSTeams]
breadcrumb: [Install Conversational Integration with Google Chat, Conversational Integration with Google Chat, Integrate VA with messaging apps, Integrate VA with other channels, Virtual Agent, Conversational Interfaces]
---

# Activate ServiceNow Otto for Virtual Agent for Google Chat

Add ServiceNow Otto for Virtual Agent to your Google Chat bot.

## Before you begin

Role required: admin or virtual\_agent\_admin

Create a self-configured bot for Google Chat. For more information, see [Integrate Virtual Agent with Google Chat using the self-configured bot](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/installing-ci-google-chat.md). Verify that you have updated the version of your Google Chat app in the **Version** field.

**Note:** Notifications are not supported for premium chat at this time.

## Procedure

1.  Navigate to **All** > **Conversational Interfaces** > **Assistant Designer**.

2.  Under **Servicenow Otto for Virtual Agent \(default\)**, select the **Edit** button.

3.  Under the **Settings** tab, select **Display experiences**, then select **Channels**.

4.  Choose the self-configured bot for the Teams channel experience you want to activate by selecting the **Select row** check box next to its name.

5.  Select **Save and continue**.

6.  Navigate to **All** > **Conversational Interfaces** > **Channels and Integrations**.

7.  Under Integrations, in the Google Chat tile, select **Manage**.

8.  In the Self-configured tile, next to your bot's name, select the **Manage bot** icon \(\[Omitted image "three-dots-icon.png"\]\), and then select **Manage bot** from the drop-down menu.

9.  Select **Edit configuration**, and then select the check box next to **Google chat**.

10. Select **Save**.

    The bot is now active for Google Chat, and the bot's Configuration tab opens.

11. Select **Download** to save the manifest zip file.


**Parent Topic:**[Install Conversational Integration with Google Chat](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/install-ci-google-chat.md)