---
title: Activate plugins for Conversational Integration with Google Chat
description: Activate the Glide Virtual Agent \[com.glide.cs.chatbot\] plugin and the Conversational Integration with Google Chat \[sn\_va\_google-chat\] plugin.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/conversational-interfaces/virtual-agent/additional-plugins-google-chat.html
release: australia
product: Virtual Agent
classification: virtual-agent
topic_type: task
last_updated: "2026-04-10"
reading_time_minutes: 1
keywords: [Activate, Plugins, Conversational Integration, Google Chat, Virtual Agent]
breadcrumb: [Install Conversational Integration with Google Chat, Conversational Integration with Google Chat, Integrate VA with messaging apps, Integrate VA with other channels, Virtual Agent, Conversational Interfaces]
---

# Activate plugins for Conversational Integration with Google Chat

Activate the Glide Virtual Agent \[com.glide.cs.chatbot\] plugin and the Conversational Integration with Google Chat \[sn\_va\_google-chat\] plugin.

## Before you begin

Role required: virtual\_agent\_admin or admin and external\_app\_install\_admin.

## About this task

Activate and install multiple plugins and applications to finish installing Conversational Integration with Google Chat. For more information on activating plugins, see [Activate a plugin](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/t_ActivateAPlugin.md).\)

## Procedure

1.  Install the Glide Virtual Agent \[com.glide.cs.chatbot\] plugin.

    For more information on activating the Glide Virtual Agent plugin, see [Activate Virtual Agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/activate-virtual-agent.md).

2.  Download the Google Chat app from the ServiceNow® Store.

    For more information about downloading the app, Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html)..

3.  Install the Google Chat \[sn\_va\_google-chat\] plugin in your ServiceNow instance.

    For more information about installing Google Chat, see [Integrate Virtual Agent with Google Chat using the self-configured bot](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/installing-ci-google-chat.md).


## What to do next

[Configuring your Conversational Integration with Google Chat](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/configure-va-google-chat.md)

**Parent Topic:**[Install Conversational Integration with Google Chat](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/install-ci-google-chat.md)