---
title: Create an Alexa skill
description: Create an Alexa-hosted skill using the Alexa developer console. Creating an Alexa skill helps you prepare to use the Alexa app.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/conversational-interfaces/virtual-agent/create-alexa-skill.html
release: australia
product: Virtual Agent
classification: virtual-agent
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Set up Conversational Integration with Alexa, Configure Conversational Integration with Alexa, Conversational Integration with Alexa, Integrating Virtual Agent with Voice channels, Integrate VA with other channels, Virtual Agent, Conversational Interfaces]
---

# Create an Alexa skill

Create an Alexa-hosted skill using the Alexa developer console. Creating an Alexa skill helps you prepare to use the Alexa app.

## Before you begin

Role required: admin

## Procedure

1.  Log in to the Alexa developer console with your Amazon developer account.

2.  Click **Create Skill**.

3.  In the **Skill name** field, enter a skill name.

4.  From the Default language list, select a default language to add your skill.

5.  Under Choose a model to add your skill, select **Custom**.

6.  Under Choose a method to host your skill's backend resources, select **Alexa-Hosted \(Node.js\)**.

7.  Click **Create skill**.

8.  To add your skill, select the **Start from Scratch** template.

9.  Click **Continue with Template**.

    **Note:** Creating an Alexa-hosted skill takes a few minutes.

10. In the skill, navigate to **Interaction Model** > **Intents** > **JSON Editor**.

11. Replace the **JSON Editor** with the following JSON script.

    ```
    {
        "interactionModel": {
            "languageModel": {
                "invocationName": "now agent",
                "intents": [
                    {
                        "name": "AMAZON.CancelIntent",
                        "samples": []
                    },
                    {
                        "name": "AMAZON.HelpIntent",
                        "samples": []
                    },
                    {
                        "name": "AMAZON.StopIntent",
                        "samples": []
                    },
                    {
                        "name": "AMAZON.NavigateHomeIntent",
                        "samples": []
                    },
                    {
                        "name": "EverythingIntent",
                        "slots": [
                            {
                                "name": "EverythingSlot",
                                "type": "Bag_of_words"
                            }
                        ],
                        "samples": [
                            "{EverythingSlot}"
                        ]
                    }
                ],
                "types": [
                    {
                        "name": "Bag_of_words",
                        "values": [
                            {
                                "name": {
                                    "value": "value: Hello world"
                                }
                            },
                            {
                                "name": {
                                    "value": "name: bag_of_words"
                                }
                            }
                        ]
                    }
                ]
            }
        }
    }
    ```

12. Click **Save Model**.

13. Navigate to **Invocations** > **Skill Invocation Name**.

14. In the **Skill Invocation Name** field, provide the skill Invocation name.

    **Note:** The skill name is the name which you use in your Alexa device to invoke the skill.

    For example: `<ask <skill name>`.

15. Navigate to **Interfaces** and enable **Alexa Presentation Language**.

    **Note:** This option enables all the screen devices which you want to use in Alexa.

16. Click **Save Interfaces**.


**Parent Topic:**[Set up Conversational Integration with Alexa](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/setup-alexa.md)