--- title: Create a new agent in Google Dialogflow description: To use Google Dialogflow with Virtual Agent Bot Interconnect, you must first create a new agent in Google Dialogflow. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/conversational-interfaces/virtual-agent/create-new-agent-google-dialogflow.html release: australia product: Virtual Agent classification: virtual-agent topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 keywords: [Create, new, agent, Google dialogflow, Bot interconnect] breadcrumb: [Using Google Dialogflow as a secondary bot with Virtual Agent Bot Interconnect, Using Virtual Agent Bot Interconnect in your configuration, Build and deploy, Virtual Agent, Conversational Interfaces] --- # Create a new agent in Google Dialogflow To use Google Dialogflow with Virtual Agent Bot Interconnect, you must first create a new agent in Google Dialogflow. ## Before you begin Role required: admin ## Procedure 1. Create a new agent in Google Dialogflow: [https://dialogflow.cloud.google.com/\#/newAgent](https://dialogflow.cloud.google.com/#/newAgent) \[Omitted image "ggl-dialogflow-create-agent.png"\] Alt text: In Dialogflow Essentials, select Create Agent and specify a name and default language. This also creates a new Google project. 2. Select the agent settings icon, and then find the project ID on the **General** tab. \[Omitted image "ggl-dialogflow-projectid.png"\] Alt text: Select settings, and then find the Google Project ID on the General tab. 3. Select the Project ID. The project dashboard opens. **Parent Topic:**[Using Google Dialogflow as a secondary bot with Virtual Agent Bot Interconnect](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/using-va-api-ggl-dialogflow.md) **Previous topic:**[Using Google Dialogflow as a secondary bot with Virtual Agent Bot Interconnect](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/using-va-api-ggl-dialogflow.md) **Next topic:**[Create a service account and private key for the Google Dialogflow project](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/create-srvc-acct-key-dialogflow.md)