---
title: Locate and copy the Direct Line secret key in Microsoft Power Virtual Agents
description: To use Power Virtual Agents with Virtual Agent Bot Interconnect, you must locate and copy the Direct Line security key in your Power Virtual Agents account.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/conversational-interfaces/virtual-agent/get-dl-secret-key-mspva.html
release: australia
product: Virtual Agent
classification: virtual-agent
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Using Microsoft Power Virtual Agents as a secondary bot with Virtual Agent Bot Interconnect, Using Virtual Agent Bot Interconnect in your configuration, Build and deploy, Virtual Agent, Conversational Interfaces]
---

# Locate and copy the Direct Line secret key in Microsoft Power Virtual Agents

To use Power Virtual Agents with Virtual Agent Bot Interconnect, you must locate and copy the Direct Line security key in your Power Virtual Agents account.

## Before you begin

You must have a Microsoft Power Virtual Agents account with at least one bot.

[Create a JavaScript function in Microsoft Azure using Visual Studio Code](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/create-js-function-azure-mspv-sec-bot.md).

Role required: admin

## Procedure

1.  Log into your Microsoft Power Virtual Agents account.

2.  Navigate to **Manage** > **Security**.

3.  Click the **Web channel security** tile.

4.  In the popover window, click **Copy** under **Secret 1**.

    \[Omitted image "ms-pva-web-channel-security-secret.png"\] Alt text: The Direct Line secret keys are listed in Web channel security. Click Copy to copy it to the clipboard.


**Parent Topic:**[Using Microsoft Power Virtual Agents as a secondary bot with Virtual Agent Bot Interconnect](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/using-va-api-ms-powerva.md)

**Previous topic:**[Create a JavaScript function in Microsoft Azure using Visual Studio Code](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/create-js-function-azure-mspv-sec-bot.md)

**Next topic:**[Add the Direct Line secret key to your Virtual Agent Bot Interconnect instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/add-dl-secret-key-sn-instance.md)