---
title: Integrating a self-configured bot with Slack workspace
description: Enables ServiceNow Virtual Agent to allow multiple ServiceNow instances to integrate with single Slack workspace. This integration also supports GCC deployments.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/conversational-interfaces/virtual-agent/va-integ-single-slack.html
release: australia
product: Virtual Agent
classification: virtual-agent
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [Slack, Virtual Agent, workspace, integrate, self-configured, bot]
breadcrumb: [Integrate VA with Slack, Conversational Integration with Slack, Integrate VA with messaging apps, Integrate VA with other channels, Virtual Agent, Conversational Interfaces]
---

# Integrating a self-configured bot with Slack workspace

Enables ServiceNow® Virtual Agent to allow multiple ServiceNow instances to integrate with single Slack workspace. This integration also supports GCC deployments.

The Virtual Agent integration with Slack creates a one-to-one association between the ServiceNow instance that you're installing from and the Slack workspace in which the integration runs. By default, Virtual Agent supports one-click installation that integrates one Slack workspace with one ServiceNow instance. However, by enabling this integration, Virtual Agent allows you to integrate multiple ServiceNow instances with a single Slack workspace. You can integrate multiple instances with a single Slack workspace by creating a bot for each of the instances on the targeted Slack workspace.

-   **[Create a bot in Slack](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/create-self-config-bot-slack.md)**  
You must create a self-configured bot in the targeted workspace in Slack to be able to integrate with the Virtual Agent.
-   **[Retrieve self-configured bot details](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/setup-slack-bot-snow.md)**  
Retrieve the details of the bot that you created in the Slack workspace to integrate with the ServiceNow instance.
-   **[Integrate your ServiceNow instance with a self-configured bot](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/integ-slack-self-config-bot.md)**  
Add the self-configured bot to your ServiceNow instance to complete the integration with Slack.
-   **[Manage the self-configured bot integration with Slack](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/manage-slack-self-bot.md)**  
Manage your Conversational Integration with Slack application, its branding, and customize the self-configured bot-specific messages in your ServiceNow instance after integration.
-   **[Remove the self-configured bot integration with Slack](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/remove-slack-self-config-integ.md)**  
Remove the self-configured bot integration from your ServiceNow instance to disassociate the Slack app.

**Parent Topic:**[Integrating ServiceNow Virtual Agent with Slack](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/va-integ-slack.md)