---
title: Activate AI Search
description: Activate AI Search to enable conversational search capabilities in ServiceNow Otto for Core Business Suite \(CBS\).
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/core-business-suite/activate-ai-search.html
release: australia
topic_type: task
last_updated: "2026-04-05"
reading_time_minutes: 1
breadcrumb: [Configure, Core Business Suite]
---

# Activate AI Search

Activate AI Search to enable conversational search capabilities in ServiceNow Otto for Core Business Suite \(CBS\).

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **AI Search** > **AI Search Status**.

2.  Select **Request AI Search**.

    A message confirms that the AI Search activation request has been submitted.

    **Note:** AI Search activation is processed in the background.

3.  Navigate again to **All** > **AI Search** > **AI Search Status**.

    When activation is complete, the status indicates that AI Search is ready.

    For more information about the AI Search, see [AI Search](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/overview-ais.md).


**Parent Topic:**[Configure Core Business Suite Foundation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/core-business-suite/configure-cbs.md)