--- title: Core Business Suite description: Core Business Suite \(CBS\) lays the foundation to unify disjointed processes. It’s a collection of modules that fulfills different business needs, for different personas, within a single product suite. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/core-business-suite/cbs-landing.html release: australia topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 --- # Core Business Suite Core Business Suite \(CBS\) lays the foundation to unify disjointed processes. It’s a collection of modules that fulfills different business needs, for different personas, within a single product suite. \[Omitted video\] Description: Core Business Suite overview video. Leverage the employee support functionalities in CBS to empower your employees. You can raise the following requests and more as an employee: - Raise a payroll or a general benefits request on HR Service Delivery. - Raise general inquiries for workplace, legal, safety, finance, and procurement departments in your organization. Provide suppliers in your organization an easy resolution for the following requests. - Raise a general inquiry from the supplier catalog. - Raise an invoice request on Accounts Payable Operations. **Note:** Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. For more information, see [ServiceNow product tiers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/ai-native-sku-overview.md). Choose one of these tiles to get started.