---
title: Using Core Business Suite
description: Core Business Suite application provides a unified request experience across departments for organizations.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/core-business-suite/cbs-using-parent.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [use]
breadcrumb: [Core Business Suite]
---

# Using Core Business Suite

Core Business Suite application provides a unified request experience across departments for organizations.

-   **[Otto requester experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/core-business-suite/now-assist-configurations-requesters.md)**  
Requesters in CBS can use Now Assist in the conversational interface and in search functionality to raise requests and get AI-enabled responses.
-   **[Raise requests on the employee portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/core-business-suite/request-emp-rest.md)**  
Raise a general request across departments, as an employee, on CBS.
-   **[Raise HR requests](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/core-business-suite/request-emp-cbs.md)**  
Raise an HR request for general requests, payroll, or benefits on CBS.
-   **[Raise a general supplier request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/core-business-suite/request-slo.md)**  
Raise a general request for any common query or issue as a supplier on CBS.
-   **[Raise an invoice request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/core-business-suite/request-apo.md)**  
Raise an invoice request for any payment-related issues as a supplier on CBS.
-   **[Notifications in CBS](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/core-business-suite/cbs-notif.md)**  
Notifications in CBS provide multi-faceted and timely communication when a request is raised or fulfilled.
-   **[Enhanced Requests Experience in Core Business Suite](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/core-business-suite/enhanced-my-request-cbs.md)**  
The Enhanced Requests Experience in Core Business Suite gives employees a single place to view, track, and manage requests across departments, including Health and Safety and Finance.
-   **[View Core Business Suite Analytics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/core-business-suite/view-cbs-analytics.md)**  
Access all Core Business Suite \(CBS\) analytics in one place to monitor and review request activity across departments.

**Parent Topic:**[Core Business Suite](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/core-business-suite/cbs-landing.md)