---
title: Create a Knowledge Base
description: Knowledge bases are created in Knowledge Center and can be created at a business unit level or at a product level in the Core Business Suite.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/core-business-suite/create-kb-cbs.html
release: australia
topic_type: task
last_updated: "2026-07-28"
reading_time_minutes: 1
keywords: [create knowledge base, Core Business Suite, knowledge management, Configuration Console]
breadcrumb: [Knowledge Base in Core Business Suite, Configure, Core Business Suite]
---

# Create a Knowledge Base

Knowledge bases are created in Knowledge Center and can be created at a business unit level or at a product level in the Core Business Suite.

## Before you begin

Role required: sn\_cbs.admin

## About this task

Create knowledge bases to organize and manage knowledge articles for your organization.

## Procedure

1.  Navigate to **Core Business Suite** > **Configure**.

2.  Select **Knowledge** in Core Business Suite module under the Configuration Console, and select the **Create new** button.

3.  On the Create New Knowledge Base form, fill in the fields.

4.  Select **Save**.

    For a description of the field values, see [Create a knowledge base](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/create-a-knowledgebase.md).


**Parent Topic:**[Knowledge Base in Core Business Suite](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/core-business-suite/kb-cbs.md)