---
title: Raise an invoice request
description: Raise an invoice request for any payment-related issues as a supplier on CBS.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/core-business-suite/request-apo.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Use, Core Business Suite]
---

# Raise an invoice request

Raise an invoice request for any payment-related issues as a supplier on CBS.

## Before you begin

Role required: sn\_slm.contact

**Note:** This role is manually assigned to anyone by the admin who has access to the Supplier Collaboration Portal.

## Procedure

1.  Navigate to **Supplier Lifecycle Operations** > **Supplier Collaboration Portal** > **Raise a request**.

2.  In the Categories list, go to **Invoices**, and select **Invoice request**.

3.  In the invoice request form, fill in the fields.

<table id="table_kqt_njk_khc"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Supplier

</td><td>

Name of the supplier who is raising the request.

</td></tr><tr><td>

Invoice number

</td><td>

Number of the invoice for which the request is raised.

</td></tr><tr><td>

What type of request is this?

</td><td>

The following are the options available:-   **None**
-   **Payment inquiry**
-   **Invoice inquiry**
-   **Expedite payment request**
-   **Payment terms issue**
-   **Invoice entry assistance**
-   **Other**


</td></tr><tr><td>

What can we help you with?

</td><td>

Field to provide details of the request or the issue.

</td></tr><tr><td>

Add attachments

</td><td>

Option to add an attachment related to the request.

</td></tr></tbody>
</table>4.  Select **Submit**.


**Parent Topic:**[Using Core Business Suite](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/core-business-suite/cbs-using-parent.md)