---
title: Add group members to a business organization
description: Enroll or add group members to a business organization \(formerly business location\) to create a dedicated group or team focused on specific cases.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/add-group-members-to-a-business-location-so.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Setting up assignment groups, Configure Service Model Foundation, Data models, Set up your environment, Configure, Customer Service Management]
---

# Add group members to a business organization

Enroll or add group members to a business organization \(formerly business location\) to create a dedicated group or team focused on specific cases.

## Before you begin

Role required: admin

**Important:** Some table and field labels have been changed across recent releases. For a mapping of former labels to current labels, see [Service Model Foundation renamed Entities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/renamed-entities.md).

## Procedure

1.  Navigate to **All** > **Customer Service** > **Business Organizations** > **Internal Organizations**.

2.  Select the internal organization \(formerly internal business location\) from the list that you want to add group members to.


3.  In the Members related list, select **Edit**.


4.  Add the users from the associated group to the Members List.

5.  Select **Save**.


## Result

The member is successfully added to the assignment group. Based on your requirement, you can keep adding more members to the group and assign them a dedicated task.