---
title: Add related lists to sold products and install base items
description: Add Customer Contracts and Entitlements entities' related lists on the sold products and install base Items pages.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/add-lists-sp-ibi.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Administer Customer Contracts and Entitlements, Administer, Customer Service Management]
---

# Add related lists to sold products and install base items

Add Customer Contracts and Entitlements entities' related lists on the sold products and install base Items pages.

## Before you begin

Role required: admin

## About this task

To see the contracts, contract line items, and entitlements associated with a sold product, or an Install base Item on the same page, you must add the respective related lists manually on the form.

**Note:** You can only add the related lists on the platform interface. The same settings are implemented on the CRM Workspace.

## Procedure

1.  Add related lists to sold products and install base items.

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Add to

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Procedure

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**Sold Product**

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1.  Navigate to **All** &gt; **Customer Service** &gt; **Products** &gt; **Sold Products**.
2.  Select the sold product.


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**Install Base Item**

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1.  Navigate to **All** &gt; **Customer Service** &gt; **Products** &gt; **Install Base Items**.
2.  Select the install base item.


</td></tr></tbody>
</table>2.  From the Additional actions menu, select **Configure** &gt; **Related Lists**.

3.  Select the following related lists from the Available menu and move them to the **Selected** menu using the **Add** option \(forward arrow\):

    -   Service Contracts
    -   Service Contract Lines
    -   Service Entitlements
4.  Select **Save**.

    The related lists are added on the Sold Product or Install Base Item form.