---
title: Associate sold products with contracts
description: Capture complete information on a customer’s install base by associating sold products to contracts.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/add-sold-product-contract.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Sold products, Configure install base, Configure product data, Product data, Set up your environment, Configure, Customer Service Management]
---

# Associate sold products with contracts

Capture complete information on a customer’s install base by associating sold products to contracts.

## Before you begin

Role required: sn\_customerservice\_manager or admin

## About this task

Associate sold products to contracts so that your customer service agents working on cases can:

-   Check a sold product and view any contracts that exist for the sold product.
-   View which products have been sold to the customer under the contract.
-   Track when sold products were added to the contract, and how long they are covered for.

You can also associate a sold product with a contract from the Sold Product form.

A sold product can be part of multiple contracts. If a sold product is deleted, it is also deleted from any associated contracts. If a contract is deleted, the sold product remains.

## Procedure

1.  Navigate to **All** > **Customer Service** > **Contracts** > **Service Contracts**.

2.  Click a contract you want to add a sold product to.

3.  On the **Products Covered** related list, click **New** to associate sold products to the contract.

    The list of sold products is filtered based on the account.

    Click **Run filter** to see a list of all sold products. You can only add the sold products that belong to the account selected or to the account hierarchy.

4.  Click **Save**.

5.  On the **Products Covered** related list, click the **Add All Child Sold Products** related list action to add all child sold products to the contract without having to select each item individually​.​

6.  Click **Update**.