---
title: Address sharing through account hierarchy
description: You can reuse the same address between multiple accounts within the account hierarchy.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/address-sharing-account-hierarchy.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Reusing addresses between multiple accounts, Enhanced address data model for accounts, Configure accounts and contacts, Customer data, Set up your environment, Configure, Customer Service Management]
---

# Address sharing through account hierarchy

You can reuse the same address between multiple accounts within the account hierarchy.

## Before you begin

Role required: One of the following roles:

-   admin
-   sn\_customerservice\_manager
-   sn\_crm\_account\_data\_manager
-   sn\_crm\_account\_relationship\_data\_manager
-   sn\_crm\_foundation\_data\_manager
-   sn\_crm\_foundation\_admin

## Procedure

1.  Navigate to **All** > **Customer Service** > **Accounts**.

2.  Select an account and navigate to **Related List**> **Account Addresses**.

3.  Select **New**.

4.  See all the locations associated with the selected account in the account hierarchy by selecting the search icon next to the **Location** field.

    **Note:** The **Account** field is already populated with the name of the account.

5.  In the Locations pop up, select the location that you want to reuse.

    \[Omitted image "account\_hierarchy.png"\] Alt text: Locations dialog box displaying the addresses associated with the selected account in the account hierarchy.

6.  Select **Submit**.


**Related topics**  


[Reusing addresses between multiple accounts](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/reuse-account-addresses.md)

[Share an address through non-related accounts](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/address-sharing-non-related-accounts.md)