--- title: Associate related record definitions with a related record context description: Associate the desired related record definitions with a context record to determine which related records appear for the selected record type. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/associate-record-definition-to-context.html release: australia topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Configure dynamic related records, Agent tools, Organize agent workspaces, Configure, Customer Service Management] --- # Associate related record definitions with a related record context Associate the desired related record definitions with a context record to determine which related records appear for the selected record type. ## Before you begin Role required: admin ## About this task A related record context includes the following information: - The table that stores the record type for the context \(source record or playbook activity\). - Conditions to apply to the selected table which determine if the associated related record definitions are executed at runtime. - The related record definitions to execute. ## Procedure 1. Navigate to **All** > **Dynamic Related Record** > **Related Record Contexts**. 2. Click the desired context. 3. In the Context Related Record Definitions related list, click **New**. You may need to change the application in order to see the **New** button: 1. Click the system settings icon in the upper right corner. 2. Click **Developer**. 3. Select the **Application** and close the pop-up window. 4. Click the lookup icon in the **Related record definition list**. 5. Select a definition from the Related Record Definitions list. 6. Assign an order number to the definition in the **Order** field. The order determines where the related record type appears in the filter list in the Related Records tab. 7. Click **Submit**.