---
title: Clone a template item
description: Clone an existing template item to add to a task plan template.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/clone-task-plan-template-item.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Task Plan Templates, Case management, Organize agent workspaces, Configure, Customer Service Management]
---

# Clone a template item

Clone an existing template item to add to a task plan template.

## Before you begin

Role required: sn\_task\_plan.admin or sn\_task\_plan.creator role

## About this task

Template items include case tasks, child cases, and child case tasks. When you clone a template item, the system clones the selected template item and creates a new template item that includes the hierarchy, conditions, and attachments of the source template item.

**Note:** This action is only available for task plan templates in the Draft state.

The cloned template item is added to the Template Items tab on the Task Plan Template form.

## Procedure

1.  Navigate to **All** > **Task Plan Templates** > **Draft Task Plan Templates**.

2.  Select a task plan template record number to display the record.

3.  Select the Template items tab.

4.  Select a template item and then select **Clone** on the Template Item form.

    The system creates a copy of the selected template item, gives it a unique record number, and displays the template item form.