---
title: Accept an invitation to join a forum
description: An invitation to join a forum is sent as an email message. The method that you use to accept an invitation depends on whether you are a registered community user.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/accept-invitation-forum.html
release: australia
product: Communities
classification: communities
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 3
breadcrumb: [Using communities, Communities, Customer Service Management]
---

# Accept an invitation to join a forum

An invitation to join a forum is sent as an email message. The method that you use to accept an invitation depends on whether you are a registered community user.

## Before you begin

Role required: none

## Procedure

1.  Open the email invitation and click **Join Forum**.

    -   If you are a registered and logged-in community user, the forum opens.
    -   If you are a registered community user but have not accepted the community Terms & Conditions, a message appears to accept the Terms & Conditions. The forum opens after you accept the Term & Conditions.
2.  If the login page appears, take one of the following actions.

<table id="choicetable_d4c_x3c_t1b"><tbody><tr><td id="d64467e78">

**If you are a registered user and not logged in.**

</td><td>

Enter your login credentials to access the forum.

</td></tr><tr><td id="d64467e87">

**If you are not a registered user.**

</td><td>

1.  Click **Sign Up** on the login page.
2.  Enter your email address, a user name, and a password to create a community account.
3.  The system sends a verification email. Click the verification link in the email to confirm your credentials.
4.  Reopen the email invitation and click **Join Forum**.


</td></tr></tbody>
</table>    Forum membership is auto-approved and you are subscribed to the forum. **Status** changes to **Leave Forum**.


**Parent Topic:**[Using communities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/using-communities.md)

**Related topics**  


[Community homepage features for logged in users]()

[Navigating the activity feed]()

[Navigating the forum homepage]()

[Community homepage features for non-logged in users]()

[Self-register to a community]()

[Search the community]()

[Use a community profile]()

[Community subscriptions]()

[Request membership to a forum]()

[Post and respond to content in the community]()

[Report inappropriate community content]()

[Add featured content in a community]()

[Email a community user]()

[View a list of questions and create a case]()

[Gamification]()