---
title: Ban a user
description: You can ban a user from creating or editing content, for example, a user can be banned for posting inappropriate content.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/ban-a-user.html
release: australia
product: Communities
classification: communities
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Moderate a community, Configuring communities, Communities, Customer Service Management]
---

# Ban a user

You can ban a user from creating or editing content, for example, a user can be banned for posting inappropriate content.

## Before you begin

Role required: sn\_communities.admin, sn\_communities.moderation\_admin, or sn\_communities.community\_moderator

## Procedure

1.  Navigate to **All** > **Community** > **User Profile** > **Community Profiles**.

2.  On the Community Profile, search the user in the **Live Profile** column.

3.  Hover on the user and select the Preview icon \(\[Omitted image "preview-record.png"\] Alt text: Preview icon\).

4.  On the Community Profile window, select **Open Record**.

5.  On the Community Profile page, select **Ban User**.

    The user is banned. In the Community Profiles list, the value in the **Banned** column is set to **true**.


**Parent Topic:**[Moderate a community](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/moderate-communities.md)