---
title: Revoke a user ban
description: Revoke a user ban to allow a user to create and edit content again.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/ban-user-revoke-ban.html
release: australia
product: Communities
classification: communities
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Moderate a community, Configuring communities, Communities, Customer Service Management]
---

# Revoke a user ban

Revoke a user ban to allow a user to create and edit content again.

## Before you begin

Role required: sn\_communities.admin, sn\_communities.moderation\_admin, or sn\_communities.community\_moderator

## Procedure

1.  Perform either of the following actions.

    -   Navigate to **Community** > **User Profile** > **Community Profiles**.
    -   Navigate to **Community** > **Moderation** > **Users Banned by Moderation**.
2.  Click the Preview icon next to the user and then select **Revoke User Ban**.

    The user ban is revoked. In the Community Profiles list, the value in the **Banned** column is set to **false**.


**Parent Topic:**[Moderate a community](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/moderate-communities.md)