---
title: Community homepage features for logged in users
description: Your community activity usually begins on the community homepage. If you are a logged in user, you see different information than non-logged in users. Your organization can customize the homepage.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/c\_communities-service-portal.html
release: australia
product: Communities
classification: communities
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 4
breadcrumb: [Using communities, Communities, Customer Service Management]
---

# Community homepage features for logged in users

Your community activity usually begins on the community homepage. If you are a logged in user, you see different information than non-logged in users. Your organization can customize the homepage.

**Note:** The Community Service Portal header menu is not enabled by default. For more information, see [Configure Community Service Portal header menus](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/configure-unified-theme-portal.md).

From the community homepage, you can access and use the following features:

<table id="table_qtz_wzp_kbb"><thead><tr><th>

UI component

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Announcements

</td><td>

View announcements targeted to the entire community.

</td></tr><tr><td>

Community menu

</td><td>

Navigate to all forums and all topics and other quick links.

</td></tr><tr><td>

Tours

</td><td>

View a tour for additional guidance on how the Communities application works. Tours appear when your administrator creates them on certain pages.

</td></tr><tr><td>

Profile photo

</td><td>

Click your profile photo to either view your community profile or logout.

</td></tr><tr><td>

Search

</td><td>

Enter a search term. You can enter a keyword to use the type-ahead search or enter one or more words to view all search results.

</td></tr><tr><td>

Browse Forums

</td><td>

Click the + icon to view up to eight available forums.Click **View all Forums** to go to the Forums list page and search for the forum you require. If sub forums exist, they are listed on the parent forum tile along with a count of how many there are. Click the link to access a list of the sub forums.

</td></tr><tr><td>

Have a question? Click here to start typing and Post Content

</td><td>

Contribute to the community by posting a question. Click Question, Blog, Video, Document, or Event to add your content and assign it to a forum.

</td></tr><tr><td>

Featured Content

</td><td>

View featured community content.

</td></tr><tr><td>

Question filters

</td><td>

Filter by question to view solved, unsolved, and unreplied questions. **Note:** The content options are displayed according to the permissions you are assigned in the forum.

</td></tr><tr><td>

Content List and Activity Feed

</td><td>

Toggle between the Content List and Activity Feed. You can filter according to content type, forum, most recent or popular, and when the content was created. -   Content List: Lists all content added to the community. Displays when updates were made to replies, comments, and answers marked as correct and which user made the updates.

**Note:**

    -   Updates are not displayed for new or existing comments or replies due for moderation.
    -   Updates are displayed for approved changes made to comments or replies as a result of moderation.
-   Activity Feed: Lists all activity in the community based on your posts and subscriptions.

**Note:**

    -   All activities per content item are grouped. Only the most recent activity is listed per content item. For example, an upvote to a question.
    -   To view all activity associated with a content item, click the content item. All activities, regardless of your subscriptions, are displayed.

</td></tr></tbody>
</table>**Parent Topic:**[Using communities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/using-communities.md)

**Related topics**  


[Navigating the activity feed]()

[Navigating the forum homepage]()

[Community homepage features for non-logged in users]()

[Self-register to a community]()

[Search the community]()

[Use a community profile]()

[Community subscriptions]()

[Request membership to a forum]()

[Accept an invitation to join a forum]()

[Post and respond to content in the community]()

[Report inappropriate community content]()

[Add featured content in a community]()

[Email a community user]()

[View a list of questions and create a case]()

[Gamification]()