---
title: Administer gamification
description: Users with the gamification administrator role can create the rules and other entities that award points to users based on their participation within the community.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/communities-gamification-administer.html
release: australia
product: Communities
classification: communities
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 3
breadcrumb: [Configuring communities, Communities, Customer Service Management]
---

# Administer gamification

Users with the gamification administrator role can create the rules and other entities that award points to users based on their participation within the community.

-   **[Configure gamification properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/gamification-configure-properties.md)**  
Configure gamification properties to meet your company's needs.
-   **[Create a gamification rule](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/gamification-create-rule.md)**  
Create gamification rules so that users can earn points for community activities.
-   **[Create a gamification track](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/gamification-create-track.md)**  
Create tracks to provide a logical way to separate points assigned in the communities into different areas.
-   **[Create a gamification badge](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/gamification-create-badge.md)**  
Create gamification badges that users can earn for achievements within the community.
-   **[Manage gamification levels](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/gamification-create-level-def.md)**  
Manage the predefined levels for global, forum, and topic expertise.
-   **[Manage gamification level ranges](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/gamification-create-level-range.md)**  
Manage level ranges for a gamification level definition, to recognize the expertise level of your community users.

**Parent Topic:**[Configuring communities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/configure-communities.md)

**Related topics**  


[Community content types]()

[Community feedback types]()

[Community access types]()

[Platform Analytics Solutions for Communities]()

[Migrate Social Q&A data to Communities]()

[View community logs]()

[View community feedback and bookmarks tables]()

[Create a case from a discussion]()

[Enable knowledge harvesting]()

[Activate Communities plugins]()

[Community setup guide for admins]()

[Configure community content types]()

[Configure video sources for a community]()

[Configure community forums]()

[Forum and user permissions management]()

[Configure the community profile]()

[Create community Terms and Conditions]()

[Enable users to self-register to a community]()

[Moderate a community]()

[Community Service Portal]()