---
title: Configure abuse reporting
description: Configure whether users can report content and profile abuse, set an abuse reporting threshold, and define reasons for abuse reporting.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/configure-abuse-reporting.html
release: australia
product: Communities
classification: communities
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Moderate a community, Configuring communities, Communities, Customer Service Management]
---

# Configure abuse reporting

Configure whether users can report content and profile abuse, set an abuse reporting threshold, and define reasons for abuse reporting.

## Before you begin

Role required: sn\_communities.admin or sn\_communities.moderation\_admin

## Procedure

1.  Navigate to **All** > **Community** > **Moderation** > **Moderation Settings**.

2.  Click the **Abuse** related list.

3.  On the form, fill in the fields.

    |Field|Description|
    |-----|-----------|
    |Enable Content Abuse Reporting|Check box to enable users to report inappropriate content.|
    |Enable Profile Abuse Reporting|Check box to enable users to report inappropriate profiles.|
    |Abuse Reporting Threshold|Number of abuse reports on a specific content \(question, blog, video, answer, comment\) that lead to the content being hidden from other users.|
    |Content Abuse Reporting Reasons List|Phrases that are possible reasons for the user to report inappropriate content contributions. Separate each phrase using the pipe symbol\|. For example, This content is abusive\|This content used an offensive word\|Spam\|Inappropriate media.|
    |Profile Abuse Reporting Reasons List|Phrases that are possible reasons for the user to report an inappropriate user profile. Separate each phrase using the pipe symbol\|.|

4.  Click **Update**.


**Parent Topic:**[Moderate a community](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/moderate-communities.md)