---
title: Configure user banning
description: Set the number of offenses a user can make before they are banned from creating or editing content.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/configure-banning.html
release: australia
product: Communities
classification: communities
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Moderate a community, Configuring communities, Communities, Customer Service Management]
---

# Configure user banning

Set the number of offenses a user can make before they are banned from creating or editing content.

## Before you begin

Role required: sn\_communities.admin or sn\_communities.moderation\_admin

## Procedure

1.  Navigate to **All** > **Community** > **Moderation** > **Moderation Settings**.

2.  Click the **User Banning** related list.

3.  On the form, fill in the fields.

    |Field|Description|
    |-----|-----------|
    |Enable Banning Users|Check box to enable the banning of users.|
    |Offense Threshold|Number of offenses a user can make before being automatically banned.|

4.  Click **Update**.


**Parent Topic:**[Moderate a community](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/moderate-communities.md)