---
title: Configure general moderation settings
description: Configure when to moderate content for users and user groups.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/configure-general-settings-moderation.html
release: australia
product: Communities
classification: communities
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Moderate a community, Configuring communities, Communities, Customer Service Management]
---

# Configure general moderation settings

Configure when to moderate content for users and user groups.

## Before you begin

Role required: sn\_communities.admin, or sn\_communities.moderation\_admin

## Procedure

1.  Navigate to **All** > **Community** > **Moderation** > **Moderation Settings**.

2.  On the form, fill in the fields.

    |Field|Description|
    |-----|-----------|
    |Users Never Moderated|Content is never moderated for these users.|
    |Users Always Moderated|Content is always moderated for these users.|
    |User Groups Never Moderated|Content is never moderated for these user groups.|
    |User Groups Always Moderated|Content is always moderated for these user groups.|
    |Hide content if user violates settings|Check box to hide content written by a user until a moderator approves it.|

3.  Click **Update**.


**Parent Topic:**[Moderate a community](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/moderate-communities.md)