---
title: Post a document in the community
description: If you have the proper permissions in a forum, you can share a document with colleagues, experts, or other community users. You can associate the document with as many topics as needed.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/create-document.html
release: australia
product: Communities
classification: communities
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Post and respond to content in the community, Using communities, Communities, Customer Service Management]
---

# Post a document in the community

If you have the proper permissions in a forum, you can share a document with colleagues, experts, or other community users. You can associate the document with as many topics as needed.

## Before you begin

Role required: sn\_communities.community\_user

## Procedure

1.  While in a forum, click **Post** > **Document** and then fill in the form:

<table id="table_cfj_x45_3bb"><tbody><tr><td>

Document title

</td><td>

Enter a descriptive title for the document.

</td></tr><tr><td>

Forum

</td><td>

Read-only. The current forum or sub forum is selected.

</td></tr><tr><td>

Topics

</td><td>

Select a topic from the list. Repeat for as many topics as needed.

</td></tr><tr><td>

Attach document

</td><td>

To attach a file, drag the file into the **Attach Document** box or click the box and then navigate to the file. -   You can attach only one document.
-   Maximum file size is 5 MB.
-   File types supported are PPT, PPTX, XLS, XLSX, DOC, DOCX, TXT, PDF, PNG, BMP, JPG, JPEG, GIF, ZIP.
-   Click the X to delete an attached file.
 **Note:** Your administrator may have set a limit on the total number of attachments allowed across the community.

 If antivirus protection is enabled, all attachments are automatically scanned for viruses when you click **Post**.

</td></tr><tr><td>

Description

</td><td>

Enter a useful description for the document.

</td></tr></tbody>
</table>2.  Click **Post**.

    -   The document appears in the forum. The author of a document can edit or delete the post.
    -   Community users who are subscribed to the forum receive a notification that content has been posted. Activity and content feeds are updated accordingly.
    **Note:** If you are a user whose content is due to be moderated, the content is not posted until approved by a community moderator.

    If your community administrator has enabled antivirus protection, a scan automatically runs in the background.

    **Note:**

    -   You can download the attachments only when the scan is successful.
    -   The user who posted the document and community administrators receive a notification that an attachment is infected.

**Parent Topic:**[Post and respond to content in the community](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/post-respond-content.md)

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