---
title: Create a permission
description: Create a permission to use to define a user's access to a forum and the content in the forum.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/create-permission.html
release: australia
product: Communities
classification: communities
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Forum and user permissions management, Configuring communities, Communities, Customer Service Management]
---

# Create a permission

Create a permission to use to define a user's access to a forum and the content in the forum.

## Before you begin

Role required: sn\_communities.admin

## About this task

Permissions are reusable. Before creating a permission, check if any existing permissions match your requirements.

## Procedure

1.  Navigate to **All** > **Community** > **Administration** > **Permissions**.

2.  Click **New**.

3.  On the form, fill in the fields.

    |Field|Description|
    |-----|-----------|
    |Name|Name for the permission.|
    |Description|Description of the permission.|

4.  Click **Submit**.


-   **[Add access types to a permission](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/define-access-type-permission.md)**  
Access types for a permission determine the access that users have to certain forums.
-   **[Add content types to a permission](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/add-content-types-permission.md)**  
Content types for a permission determine the access that users have to certain content in a forum.
-   **[Create a permission exception](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/manage-permission-exceptions.md)**  
Create a permission exception for users who require specific permissions for a forum.

**Parent Topic:**[Forum and user permissions management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/communities-permissions.md)