--- title: Create a sub forum description: Create a sub forum and map it to a parent forum to establish a forum hierarchy. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/create-sub-forum.html release: australia product: Communities classification: communities topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Configure community forums, Configuring communities, Communities, Customer Service Management] --- # Create a sub forum Create a sub forum and map it to a parent forum to establish a forum hierarchy. ## Before you begin Role required: sn\_communities.forum\_admin ## About this task There are two ways of creating a sub forum in Communities. ## Procedure 1. Navigate to **All** > **Community** > **Administration** > **Forums**. - On the Forums list page, click **New**. - Locate the forum to create a sub forum in, click its name, and then click the **Sub Forums** related list. 2. Fill in the fields on the **Forum New record** form. For field description, see [Forum form fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/forum-form-fields.md). ## Result The forum hierarchy of forums and sub forums is displayed on the community home page, forum landing page, when creating questions, blogs, or events, and in the search filters. **Parent Topic:**[Configure community forums](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/configure-forums-topics.md)