---
title: Badges
description: Users can earn badges for achievements or areas of expertise within the community. Gamification moderators manually assign badges to users.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/gamification-components-badges.html
release: australia
product: Communities
classification: communities
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Gamification components, Gamification, Using communities, Communities, Customer Service Management]
---

# Badges

Users can earn badges for achievements or areas of expertise within the community. Gamification moderators manually assign badges to users.

Gamification includes several predefined badges. Each badge includes:

-   A name
-   An icon
-   A brief description

Gamification administrators and moderators can award badges to community users and also remove badges. A badge can be awarded to a user one time. If a badge is removed from a user, it can be awarded to that user again.

Earned badges are visible in the community portal in the [gamification user interface components](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/communities-gamification-UI.md). Community users can see earned badges and available badges on their own user profile page in the Achievements tab.

**Parent Topic:**[Gamification components](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/gamification-components.md)

**Related topics**  


[Create a gamification badge](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/gamification-create-badge.md)