---
title: Tracks
description: Tracks provide a way to logically separate points assigned in the communities into different areas.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/gamification-components-tracks.html
release: australia
product: Communities
classification: communities
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Gamification components, Gamification, Using communities, Communities, Customer Service Management]
---

# Tracks

Tracks provide a way to logically separate points assigned in the communities into different areas.

Gamification includes two pre-configured tracks:

-   Community Expertise
-   Community Participation

While the application is configured to accumulate points by tracks, gamification does not currently display tracks in the community portal.

**Parent Topic:**[Gamification components](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/gamification-components.md)

**Related topics**  


[Create a gamification track](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/gamification-create-track.md)