---
title: Remove a badge from a user
description: Remove a gamification badge from a community user if it is no longer relevant for that user.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/gamification-remove-user-badge.html
release: australia
product: Communities
classification: communities
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Moderate gamification, Gamification, Using communities, Communities, Customer Service Management]
---

# Remove a badge from a user

Remove a gamification badge from a community user if it is no longer relevant for that user.

## Before you begin

Role required: sn\_gamification.moderator, sn\_gamification.admin

## Procedure

1.  Navigate to **All** > **Community** > **Gamification Data** > **Profile Badges**.

2.  Select the **Active** field for the desired user and badge.

3.  Change the **Active** field to false.

4.  Click **Update**.

    The badge is removed for that user and is no longer visible on the community portal.


**Parent Topic:**[Moderate gamification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/communities-gamification-moderate.md)